Frequently Asked Questions

Frequently Asked Questions (FAQ) - Slay Women's Fashion

📌 About our products

1. What kind of clothes do you sell?
We sell high-quality women's clothing, including dresses, jumpsuits, sets, and more.

2. Are the sizes standard?
We carry a variety of sizes and offer a size guide to help you choose the right one.

🚚 Shipping and deliveries

3. Do you ship nationwide?
Yes, we ship to anywhere in Colombia.

4. How long does it take for my order to arrive?
Delivery time varies by location, but typically takes between 1-3 business days .

5. How much does shipping cost?
Shipping costs depend on your location and the weight of the package. You'll see the exact cost at checkout.

💳 Payments and purchases

6. What are the payment methods?
We accept payments by bank transfer, credit/debit card, and other electronic methods.

7. Can I buy wholesale?
Yes, we offer wholesale. Contact us to learn about our special discounts.

🔄 Exchanges and returns

8. Do you accept exchanges or returns?
Yes, we accept exchanges in case of defects or incorrect size. Returns apply according to our policies.

9. How do I make an exchange or return?
You must contact us within 3 days of receiving your order and follow our instructions.

📞 Contact and customer service

10. How can I contact you?
You can write to us on WhatsApp or send us a message on Instagram.